My goal is to keep a positive attitude and be considerate of others while providing quality jewelry designs.
Payments are accepted via PayPal with your credit card or Etsy's Direct checkout using your credit card. Taxes apply to all sales shipped to the states that mandate such.
Orders will be shipped via the United States Postal Service priority mail within 1 to 3 days upon receipt of cleared payment, with the exception of special custom orders. Insurance may be added to items shipped within the continental United States only, for an additional cost based on value of item being insured. Should you desire overnight or express shipping ( recommended for time sensitive purchases such as wedding rings ), please feel free to contact me and I will arrange the shipping cost according to the shipping destination. Insurance may be added to some countries via USPS, UPS or FedEx. You will be notified with tracking information, once the order has shipped. I will do my best to ensure the delivery of your item, however, if your customs or immigration seizes the item, there is nothing that can be done, since that is beyond my company's control. There are no refunds for lost, stolen or undelivered packages. ***For shipping to United Kingdom, please refer to this link for information on duty taxes.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Refunds are not accepted. However, we are aware that there are some situations that may require a return. Returns for store credit must be within 10 days of receipt of item and in unworn condition with tags still attached and are based on inspection of seller. All items are fully inspected and photographed before shipment for insurance purposes. We provide a very concise and effective description of each item in each listing. Although natural lighting is the source of our photography, the resolution of photographs may vary per monitor, and therefore colors may be affected by such variations. Please open all windows to gain full visuals of each item listed. If for some reason, you would like additional information, please feel free to contact me prior to purchase. Thank you.
Prices are subject to change without notice and are based on current Fair Market Value of precious metals and gems. Communication through the Etsy conversation option is always encouraged so the customer and seller are in full understanding of one another, resulting in satisfaction of all parties involved. Special requests for any change in ring size or stone of listed items may result in change of pricing based on metals pricing and additional materials needed for larger sizes than those posted in store listings.. Please contact Resa prior to purchase.Thank you